Technology is a key component of TD Service Company's approach to customer service. As a company, we believe strongly in technology and the increased efficiency it brings, and have leveraged our investment in technology to enable us to meet our customer's needs.
Technology is an everchanging world and progresses at such a fast pace that it may be overwhelming to select a business partner, especially for non-IT professionals.
Outlined below are just a few of the ways we serve our customers through technology. Note our focus on critical areas like business recovery and information system security. In an age when data protection is key, we constantly evaluate new technology - software and hardware - to determine the best way to utilize it. TD Service Company is committed to advancing along with technology, and think our customers should know how we employ it to create new solutions and offer better service than our competitors.
How we serve our customers through technology
TD Service Company is an IBM partner in the areas of software, hardware and business recovery
Yearly disaster recovery exercises with published results
Yearly intrusion-detection and network vulnerability testing
Extensive array of information security policies- audited yearly
Hardened, encrypted web applications and servers
Mid-range computing platform with 99.99% up-time reliability and secure operating system
Redundant network components and load-balanced network connections
Enterprise web and e-mail filtering, virus protection, and network security
Multi-layer data security
Integrated with industry portals, like LPS and others
Transact e-mail securely via PGP and TLS
In-house technology staff, custom-built software solutions